Exchange Policy
At FALSAFA, we strive to provide you with the best shopping experience. If for any reason you’re not satisfied with your purchase, we offer an exchange-only policy.
Exchange Window:
You can exchange an item within 7 days of delivery.
Eligibility:
To be eligible for an exchange, items must:
1. Be in their original condition
2. Have all original tags and packaging intact
3. Not be altered or modified in any way
Non-Exchangeable Items:
The following items are non-exchangeable:
1. Sale or discounted items
2. Custom-made or personalized items
Exchange Process:
To initiate an exchange:
1. Contact our customer service team via email (weartaqdeer@gmail.com) or phone (0300 9242431 / +923009242431)
2. Provide your order number and reason for exchange
3. Our team will guide you through the exchange process
Exchange Options:
You can exchange an item for:
1. A different size
2. A different color
3. A different product of equal or greater value
Additional Information:
Please note:
– Exchanges are subject to availability.
– If the desired item is out of stock, you will be notified and offered an alternative.
– Exchange shipping will be borne by the customer.
Contact Us:
For any questions or concerns, please email weartaqdeer@gmail.com or call 0300 9242431 / +923009242431.
We’re here to help.