Exchange Policy

At FALSAFA, we strive to provide you with the best shopping experience. If for any reason you’re not satisfied with your purchase, we offer an exchange-only policy.

Exchange Window:

You can exchange an item within 7 days of delivery.

Eligibility:

To be eligible for an exchange, items must:

1. Be in their original condition
2. Have all original tags and packaging intact
3. Not be altered or modified in any way

Non-Exchangeable Items:

The following items are non-exchangeable:

1. Sale or discounted items
2. Custom-made or personalized items

Exchange Process:

To initiate an exchange:

1. Contact our customer service team via email (weartaqdeer@gmail.com) or phone (0300 9242431 / +923009242431)
2. Provide your order number and reason for exchange
3. Our team will guide you through the exchange process

Exchange Options:

You can exchange an item for:

1. A different size
2. A different color
3. A different product of equal or greater value

Additional Information:

Please note:

– Exchanges are subject to availability.
– If the desired item is out of stock, you will be notified and offered an alternative.
– Exchange shipping will be borne by the customer.

Contact Us:

For any questions or concerns, please email weartaqdeer@gmail.com or call 0300 9242431 / +923009242431.

We’re here to help.